The HEIDENHAIN helpline supports you in solving your problems

When calling us, please have the device model and HEIDENHAIN ID number at hand

Helpline hours

Monday – Friday 7 AM - 5 PM

Helpline

PhoneE-Mail
Measuring systems/DRO847-490-0351serviceheidenhaincom
NC Programming847-490-0351tncserviceheidenhaincom
NC Support847-490-0351tncserviceheidenhaincom
PLC Programming847-490-0351tncservice@heidenhain.com

Technical support

NC Support Helpline
+49 8669 31-3101
service.nc-supportheidenhainde

PLC Programming Helpline
+49 8669 31-3102
service.plcheidenhainde

NC Programming Helpline
+49 8669 31-3103
service.nc-pgmheidenhainde

Encoders Helpline
+49 8669 31-3104
service.ms-supportheidenhainde

Application Programming Helpline
+49 8669 31-3106
service.appheidenhainde

Replacement Parts and Repairs Helpline
Germany: +49 8669 31-3121
International: +49 8669 31-3123
service.orderheidenhainde

Please use our request form to send us a question.

Request form